Consumer Redressal

Respected Sir, With reference to consumer redressal forum I got your mail ID. I need your help and opinion about complaint against class. I joined the class Magnus Education Center, Kothrud, Pune for abroad education and also paid the class for Toefl tution as well as for admission couselling. Now they are not taking the toefl tution and also not dealing with admission counselling. Their service is so bad and unable to proceed for class, so I claimed to refund my total fees which I have paid but not utilised their services. Now class owner refuses to refund the money. Please help me on this matter I am the middle class person. I earned money and given to class for my great aspiration to do higher education but failed to do so. Please help me, how to overcome with this problem? Needed firm support to fight against class. Thank You!