Consumer Redressal

Dear All, This is with reference to Purchase of Samsung handset model no Samsung Metro 2252 from Sangeetha (Padmanabhanagar) on 06-08-2013. The handset panel is getting shade day by day & this is white color panel, i have visited the Sangeetha Store several times since purchased (Hardly one before purchased). Nad we haven’t got proper responsefrom incharge of Sangeetha, Padmanabhanagar branch Mr. Arun. Since this handset panel going to be dull every day. This is highly unacceptable, I would like you to help us to refund my money back or exchange the handset and we are not satisfied with the handset. Kindly refund my money at the earliest or else i will have to escalate this matter further.