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Complaint #2274 — Umesh
Filed: 3 Sep 2013 ·
Address: Calicut
In Oct09,I settled my card due to threatening calls from HDFC callcentre.They threatened they have taken arrest warrant against me.I talked to customercare & they agreed to settle my cards.I paid 18,500 on 30/10/09 as peragreement butI haven\'t received any settlement letter.Rest amt was taken from my account without any prior notice. Now after 4 years I am geting threatening calls from HDFC customercare.They are caling not me itself but also my entire relatives in Delhi and in Kerala.They are asking me to pay 75,000.On the basis of complaint forwarded to HDFC,Senior Vice President of the bank mailed me that my outstanding dues is Rs25,648& they gave me a settlement proposal for Rs2,000 through email on 30/7/13.On the basis of mail I paid amt ofRs2200(200Inclusive of Bank charges)on 31/07/13.I asked bank to issue me settlement NOC as per the bank conditions.Now I have got a mail from bank that I have to pay again 17,800 on or before 30.08.13 or i have Rs46,511.This is annoying.Pls help.