Telecom
Active
Complaint #2257 — R RAMANATHAN
Filed: 3 Sep 2013 ·
Address: Flat 114, Lotus Towers, L&T Serene County, Gachibowli, Hyderabad - 500032
SUNDIRECT HD CONNECTION
When I purchased Samsung LED TV I was given Sundirect HD connection as Gift on 23.03.2010. I was using the same till 10.03.2012. As I have shifted to another residence locally, I contacted the local Sundirect Dealer \"SRI SAI AKSHAR AGENCIES\" ATTAPUR X ROAD, HYDERABAD 500005 CELL: 9298105979. He has send his technician Mr Naresh and taken my entire set vide their acknowledgement Receipt No.9685 dated 10.03.2012. From that date onwards I have been requesting them on phone to shift the same to my new residence at Gachibowli, Hyderabad. But, they give some excuses and inform me that they will be doing shortly. On 28.08.2013 I lodged a complaint with Sundirect HD customer care with Compaint NO. 1-8888862660. They have informed me that the complaint has been assigned to their engineer and will be attended shortly and will be resolved within 48 hours. From that day onwards I have been contacting them daily but without any result. Pl. arrange for connection.