Consumer Redressal

With reference to the quotation dated - 11.07.2013 for the transportation of Hyundai I20 car from Delhi to Chennai and subsequent discussion I booked my car on dated - 16.07.2013 with Global Cargo Packers & Movers. The booking details are given below. Name of Packers & Movers : Global Cargo Packers & Movers Address : 365,Ground Floor, Near Govt. Girls School, Sector -26, Dwarka, New Delhi Contact person : Shekhar Chowdhary Phone : 9711677657 Consignment Note No : 031 dated - 16.07.2013 Bill No. : 121 dated - 16.07.2013 Money Receipt No. - 119 dated - 16.07.2013 Amount paid : Rs.11000/- ( Cheque No.- 394599 dated -18.07.2013 in fovour of Shekhar Tawla) The car was new (only two & half month old) and handed over to the designated persons in right condition. We had a very rigorous follow up with you for the delivery of car. The record of telephonic & SMS follow up is available in our mobile phones. He has not given any satisfactory reply. We also visited on their official address on 11.08.2013 after fixing the time with Shekhar Chowdhary and there was nothing available at the address. Complaint was also lodged in Palam Airport Police Station. I received my car from Chennai delivery point on 21.05.2013 after one month and five days. As informed to Shekhar Chowdhary & shown to their Chennai Representative, the car was in very bad shape. The observations are given below. 1. The vehicle was received after one month & five days. 2. The vehicle has run by Global Cargo Packers & Movers approximately 2300 Kms ( at the time of booking the meter reading was 2800 + and at the time of delivery it is 5100 +). 3. Vehicle was in very bad shape. 4. There are heavy dents on body. Apart from the damage in vehicle, there are indirect losses incurred on account of late delivery of vehicle. 1. I have paid Rs.800/- per day to local taxi for to & fro fare from my residence to office which was Communicated to Shekhar Chowdhary through phone and SMS. 2. The amount of mental pain and torture given by you is enormous. 3. I took the leave from office and went to Delhi from Chennai on 10.08.13 night by AIR and visited your official address on 11.08.13. Request for compensation for the above mentioned direct and indirect losses incurred due to intensional delay in the delivery of vehicle and using the same for his own purpose.