Consumer Redressal

i bought micromax x328 on 25/08/2013 worth rs 2100 from cosmos communication sec-29 faridabad.it worked well on Monday but on tuesday morning it stopped working . i took it to the shopkeeper,he diverted us to service centre micromax.i went to s.r.communication,govindpuri,new delhi on the same day.they misbehaved and they refused to change the set ,but said that they would repair it. the kept it for one day and informed that it cannot be repaired after giving many lame excuses.with a lot of discontentment i went to the shopkeeper once again where he said that it was not his fault.now i have nothing left but to regret on using services of micromax. i hope that you take a strict action towards the concerned authorities and provide me proper compensation.i shall be highly obliged for the same! thanking you