Consumer Redressal

Dear Sir/Madam, Good Afternoon! It\'s been over 6 months that my MTNL landline number 24370007 is not working . It just rings once and keeps getting disconnected . Inspite of numerous attempts to reach MTNL to solve the problem, it still persist . The MTNL employees do visit my residence to solve the problem however as soon as they leave my residence , the landline stops working again . This seems like a case of fraud or may be its a genuine problem as i am only paying my monthly bill for the past soo many months without actually being able to use the landline .The fact that they have not been able to solve this issue since soo many months , I am forced to find another way of dealing with this issue . Hopefully they realise the urgency of the situation and make this landline work immediately Thank You and Regards Glyril Pereira