Consumer Redressal

Hi, The Airtel Broadband has generated a bill for the fixed line number - 01244108516 which was not correct. When I called their customer service they refuged to change the bill. Then I placed a cancellation request, then their cancellation team came into picture & promised me to adjust the disput amount & they resumed my service immidiately. But after few days my outgoing again got barred even if I called the customer service team to adjust the agreed amount so that I can pay the rest. They didn\'t respond. This process went on several times between cancellation team & service team. The service team never acted upon the promised made by cancellation team. Lastly on 26-Aug-13 the cancellation team has promised to nullify all the outstanding bills & agreed to generate the bill from that date onwards only & resumed my outgoing immidiately. But unfortunately, after 2 days my service got barred even I sent a mail to service team to adjust the amount. Pls take necessary action on this.