Consumer Redressal

This is with reference to the barring of my TATA DOCOMO mobile No. ( 9259079733). I am using this No. for last 7-8 year. In the beginning it was TATA INDICOM No. but for last around 3 yr. I am using this no. as TATA DOCOMO by getting it port into DOCOMO. At the time of porting I submitted the complete document again with the respective outlet in Modinagar ( DIST: GHAZIABAD) and it is quite understandable that without complete document ported no. can not be activated. but day before yesterday I got a SMS from TATA DOCOMO that your document is not submitted and your no. will be barred within 24 Hr. At that time I was out of town and not having ID with me. Today My is Barred due to Non submitting of documents. Sir some question are unanswered by TATA DOCOMO. Question-1 There is one question is questionable that if My ID/ Documents were not with the DOCOMO company than how my No. was in working for last 3 yr. although is submitted the same at the time of porting the no. Question-