Consumer Redressal

I got a call from +911206590766 on Thursday 22 july\'13 in the evening telling me that if I chose a holiday package of Rs.3999 , i will get an assured gift from 4 choices they had given me, I agreed and chose for an apple iphone 5s and booked in http://www.funcityholidays.in/ for a holiday package of Rs.3999 and got a confirmation mail from bookurholiday@funcityholidays.com saying that my booking is confirmed and the person on +911206590766 said the gift will reach me within 48 hrs. after that the next day i called to the customer care number he had given me 01204127501 .they said yes ur gift is despatched but we ddont have tracking details. from that day, i m following with them regularly but no improvement.please help me resolve this.