Telecom
Active
Complaint #2149 — Rajat kumar sahoo
Filed: 26 Aug 2013 ·
Address: Vasai (W), thane, maharastra,401208
I bearing cell no-8857864783, bring it to your notice that on 13.08.2013 my main account balance is deducted approximately Rs40 and when I contact customer care regarding this matter they told me that there was a call from my cell no on 543218 (480sec) and that’s why it is deducted but in fact there is no call on such no. this is totally fake. And also the customer care executive told me to wait on line for transferring the call to their superior concern person to resolve the issue but these all are in vein, as waiting for atleast15 min. there is no respond on the other side (only uninor slogan) but I’ll be charged for this 15 min @ 50p/3sec.
So who will responsible for that
1) 1st unwanted call deduction
2) Unnecessary call charge(cu.care) waiting for at least 15min.
3) And lastly there is no response from your senior perhaps there is no senior person as it’s Saturday
These all shows how responsible and dedicated your system is.
This is a horrible issue so please l