Consumer Redressal

Sir I would like to bring to your kind notice - the poor after sales service of the HP, India.There is problem in the \"Cooling Fan\" and the \"Control Key\" of my laptop Probook 4430s(base model). I have submitted the laptop with Shivam Electronics(Authorized Service Partner,HP) on 10/08/2013 and till date(23/08/2013) I have not received my laptop . It had been 13 continuous days and also they are not receiving telephonic calls, and the problem in the laptop still persists . Since the laptop is in the warranty period and there has been no Physical Damage to the laptop, then there should not be any problem in replacing the parts! Non delivery of Laptop even after 13 days has caused sheer inconvenience to our business and time. Name of Executive - Mr. Shashi (Mob no.)-9425007623 Shivam Electronics MP Nagar Bhopal Anticipating early Action.