Consumer Redressal

I HAVE PURCHASED A LENOVO LAPTOP G570 ON 19 MAY 2012. THE KEYPAD, MOUSEPAD AND MOTHERBOARD OF THE SAME IS NOT WORKING. I HAD RAISE A COMPLAINT WITH THE LENOVO CUSTOMER CARE ON 24 AUGUST 2012 (COMPLAINT NUMBER 4270563958). HOWEVER THE MACHINE (NUMBER CB11415802) HAS NOT BEEN FIXED AS ON DATE (05 SEPTEMBER 2012). AS A RESULT OF THE SAME I HAVE SUFFERED A LOSS OF INR 10000.00 AS A LOSS OF MY DAY TO DAY WORK. I WOULD CLAIM A COMPENSATION OF AT LEAST INR 5000.00 FROM THE MD OF LENOVO, MR. AMAR BABU. FURTHER I WOULD LIKE TO ESCALATE THE COMPLAINT TO A HIGHER LEVEL IF POSSIBLE. PLEASE ASSIST.