Telecom
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Complaint #208 — Manu Kamin
Filed: 5 Sep 2012 ·
Address: No 17, 1st block,1st main, Koramangala, Bangalore
I had recharged my TATA DOCOMO sim (No: 8147563385) for Rs. 74 expecting a mobile internet plan of 2.5 GB on 25th of august (saturday). I was also confirmed
by one of the customer care officials and by a message sent to *141# which also confirmed that Rs. 74 fetches me 2.5 GB mobile internet data. However,
when I once again called the customer care again in this regard, I was informed that as per the updated mobile internet plan Rs 74 was for 1 GB and he apologised for not having updated it on *141#.
I have incurred a loss for no mistake of mine.