Consumer Redressal

1. I have bought a new mobile based on recommendation by Tec Zone, understanding that it would ease my life & provide long-term stable support for my activities. (Date of Purchase: 18/07/2013) 2. Since day 2 of buying the mobile, there have been operational issues which I immediately brought to the notice of Tec Zone. I spent many costly hours doing this & was always told that I did not know how to use your phone. My contention here: I have been using cell phones for over 10 years of my life & have also worked in complaints resolution dept of various reputed cellular companies in India. If a person like me finds it difficult to use this phone, why does HTC make such phones??? 3. Still, I spent more money at Tec Zone taking One Assist security & scratch guard so that my new prized possession - your supposedly \"excellent android phone\" would be well-protected. 4. Even after all these hours & expenses, when my phone suddenly just quit working on 8th August 2013 (within 2 weeks of purchas