Telecom
Active
Complaint #2023 — Fredy Francis
Filed: 14 Aug 2013 ·
Address: —
We are 3 friends form Kerala. We ha applied for SIM cards from DOCOMO and Aircel(for datacard) for our stay at Bangalore.
It had been almost 2 weeks that we have taken the SIM card, but the SIM is not activates as of yet.
We took the additional effort to book the SIM through Autherised Service Centres of the Provider and made sure our ID cards are clear enough.
There had been NO news from the service providers and we are waisting our valuble money in getting in chat with the misinformed customer care officials. They are even refusing to connect to proper authorities..
All this time we are roaming and each day we remain SIMless is actually additional financial burden on us.
This is serious irresponsibility from the Service providers after easily getting the SIM+FRC form the customers.
Need readdresal on this..