Consumer Redressal

Hi This is sameer I bought a Split AC 1 ton in month of April, after months it started leaking water from front, i called customer care, they guys came and found some issues in front and middle pannel. COmplaint number- 13JU2803867 Phone-9999268530 its been more than one month, they guys have not come back to replace part and i kept calling on your customer care number and service centre number in Sector-34 ashoka enclave, faridabad but they people dont entertain my query and keeps on giving excuses. some MR Dharmendra from service centre and Mr Dheeraj, they keep on giving excuses.