Consumer Redressal

1. My RO KENT is in AMC since July 2011 and duly renewed in July 1012 by paying Rs. 2000/- 2. On 14th April 2012, the carbon filter burst for which the complaint was lodged on 16thApril 2012. The complaint was attended by the company on 18th April. The technician told us that along with carbon filter, membrane also needs to be changed even though the TDS was showing 70 on the TDS meter and could have been avoided [which I came to know later].Following the advice of technician, the damaged carbon filter along with the membrane was changed by paying an additional cost of Rs2900/- vide cheque no 409826 dated 18th April 2012. 3. The warranty period of replaced MEMBRANE is 6 MONTHS from the date of fixation. 4. From 18th April 2012 till date their technician has replaced 6 MEMBRANES because TDS in water could not be controlled. It was going beyond 20% and above each day after 15 days of fixation. 5. IN OTHER WORDS THE LIFE OF EACH MEMRANE REPLACED COULD NOT EVEN EXCEED 20 days let alone 3