Consumer Redressal

Dear Sir, I have purchased a Mother Board of MSI. I have facing a technical problem with this motherboard and i have submitted it to kolkata Service centre on the date 18.07.2013 ,my product is under warranty period. i have called them several times but in this 21 days but they said its not ready till yet. But today when i called them they have said \"do what you like we cant help you\". As a customer i want to know what i do in this kind of situation. The address of the Service centre is:SMARTLINK NETWORK SYSTEMS LIMITED Ground Floor, Swastic Centre. Lane Next to Income Tax Building. P-8, Chowringsquare. Kolkata-700 069 The details of recipt of my product is : Goods Inward No: GIN3100845888 Date: 18/07/2013 Customer Name: Mithun Roy Call Id: CLG311649226 Product Code: 601-7680-110 S/N- 601-7680-110B1104088287 Service: Warranty Problem Reported: No Power it is requested to you please help regarding this issue. Thanking You Mithun Roy