Consumer Goods
Active
Complaint #1948 — shyam kumar s nair
Filed: 6 Aug 2013 ·
Address: NAVRATAN CHS. LTD shastri nagar ,old dombivli,dombivli (west)
deficiency in after sales services by iberry asia and default product. ON 17TH OF JULY I PURCHASED AUXUS CORE X2 3G TABLET FROM IBERRY.ASIA WEBSITE AND IT WAS DELIVERED TO ME ON 22ND.BUT AFTER 5DAYS OF USAGE HALF OF DISPLAY APPEARED GREEN AND I INFORMED THEM AND RAISED A TICKET:938521 AND THEY ARRANGED A PICKUP FOR ME WITHIN 2 DAYS.BUT IT HAS BEEN MORE THAN 5 DAYS NO PICKUP HAS BEEN DONE AND THEY DON\'T EVEN REPLY TO MY MAILS. WHEN I CAL THEM THEY KEEP ON SAYING PICKUP WILL BE DONE. ITS REALLY CAUSING MUCH DELAY AND CAUSING ME MUCH TROUBLE.PLEASE LOOK INTO THE MATTER AND FIND OUT A SOLUTION. PLEASE HELP