Consumer Redressal

I have had a nightmarish experience at westside, hughes road. I had picked up clothes from the ongoing sale period and headed to the billing counter. When trying to pay, they found the tags on the clothes were wrong. When i tried to tell the management to sort out the issue and stop labelling the clothes wrong, they accuse me of changing the tags (as if it’s even possible). It’s a brilliant excuse to come up for your shortcomings. And after that, the way the staff behaved is inexcusable. They tell me to honestly confess that i changed the tags as if i am some hardened criminal or a cheat. When you try talking rationally to them, they just want to yell \"all tags changed\" repeatedly in front of the entire store. When you just give up on them and try to leave, they will follow you to baggage claim and tell the watchman \"Make sure you check properly and don\'t let such people enter.\" Is this the way they talk to customers? I take it as a blow to my dignity. I have never been so insulted