Electricity
Active
Complaint #1883 — U K Sukumaran
Filed: 29 Jul 2013 ·
Address: 13, Sneh Sadan, B.S. Joshi Marg, Off Phadke Road, Dombivli (E) - 421 201
Consumer No. 020011918086. Online payment of electricity bills of April and May 2013 to MSEDCL\'s Website www.mahadiscom.in are not getting updated in the bills received thereafter resulting in inflated bill amounts. Details of payments made with receipts can be viewed online. Visits to local MSEDCL Office (Bhaji Prabhu Chowk, Dombivli) with proofs of payments done and submission of written complaint have not yielded any results. Mails addressed to Customer Service ID helpdesk_pg@mahadiscom.in are only acknowledged by auto generated replies. I am thoroughly frustrated with the time and efforts spent on this issue so far without any positive results. MSEDCL is threatening disconnection of electricity while they have received excess payments. Any help on this would be greatly appreciated.