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Complaint #1826 — TILOK ROY CHOUDHURY
Filed: 23 Jul 2013 ·
Address: p-34,TINY TOWNSHIP,ROYNAGAR,BANSDRONI
I BOUGHT A BLUETOOTH HEADSET MODEL NO:BH-111 ON 18/03/2013 WHICH IS STILL UNDER WARRANTY.ON 11/07/2013 IT STOPPED WORKING AND I DEPOSITED IT TO THE NOKIA SERVICE CENTER(INFOTEL SERVICES,1 EKDALIA ROAD,KOLKATA-19 HAVING PHONE NO:033-4007 6900)MY JOB NO IS 265504886/130712/45. TILL NOW THEY HAVE NOT BEEN ABLE TO GIVE ME THE REPLACMENT NOR THEY ARE TELLING ME CLEARLY WHEN I WOULD GET MY HEADSET.THIS IS JUST NOT ACCEPTABLE FROM A COMPANY LIKE NOKIA TO HARRASS THE CUSTOMERS AND RUN HIM EVERYDAY TO THEIR SERVICE CENTER FOR REPLACMENT OF HIS GOOD WHICH HE HAS BOUGHT WITH HIS HARD EARNED MONEY.SIR I WOULD REQUEST YOU TO PLEASE LOOK INTO THIS MATTER AND I AM WRITING TO YOU WITH THE HOPE THAT YOU WOULD BE ABLE TO HELP ME IN THIS SITUATION.PLEASE DO THE NEEDFUL WAITING FOR YOUR RESPONSE.
THANKING YOU
TILOK ROY CHOUDHURY
9804082678