Consumer Redressal

Hi On 07/06/2013 I travelled in Uneversal travels, non a/c seater/sleeper(2+1) from chennai to nagercoil. I boarder from Perungulathur. the actual time for the bus to depart from perungulatuur is 10:45 PM but the bus started by 11.30 PM. bus was driven by the driver at a very high speed. At around 5.30 AM (08/06/2013) near Madurai (approximately 40 kms prior to madurai) bus met with an accident. I ahd injuries in nose and upper lips as well. Few of hte passengers has fractures, injuries in heads etc.. Driver was missing at the spot. We had the cleaner with us. he was not heplful. He never even attempted to arange an alternate bus from their travels which is the worst case. Although I paid Rs 650 to travel from chennai to madurai, again i was in a position to pay for my ticket from madurai to nagercoil. No responsibility from the travels side. Apart from this also I lost my incentive in my company for taking leaves. Please help me with this. PNR: UNITQGHV88764266 TRIP #24406408