Telecom
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Complaint #1817 — jayant chhabra
Filed: 22 Jul 2013 ·
Address: 21G dutta apartments deovar road,ballygunge circular road kolkatta 700019
I have taken a new no of vodafone in calcutta. There was a person fron their side who came to my place after 2 to 3 days and offered free 50mins of talktime if I pay my bills online. He took my email id and left. Being a postpaid no. I have till date not received a hard or soft copy of the bill. On 17/07/2013 I was told about my due balance by sms.
The company didn\'t give me the benefit of those 50 mins which they promised I came to know after calling the Vodafone care. On asking them to do so. The person arranged a call back which till date I couldn\'t receive and they said there was a problem in contacting me.this exercise has been done thrice by me.
In between they stopped my services and was left helpless in an unknown place, asking me to pay the bill even when I dont have a copy of it.