Electonics / Electricals
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Complaint #1812 — Suresh nair
Filed: 22 Jul 2013 ·
Address: 201 B Mansarovar Neelkanth Heights, Pokhran Road II Thane -
This is to bring to your kind notice that I had purchased a Panasonic TV ( Model no. THL 32X24D) on 24th October 2010 from M/S. Vijay Sales at Mumbai vide bill no. 26 - GW10-10S0846
This TV started giving trouble and we logged a complaint with your customer desk service.. Mr. Dasharath of Atharwa electronics came and inspected the TV and informed us that the A board had to be replaced and gave us an estimate of Rs 8500/- He mentioned that it is the most integral part of the TV & can not be repaired and the only way out was to get the A board replaced. This was done on 30th June 2012Now since May we have been having trouble with the TV again and The TV was collected on 27th June 2013We were told the A Board needs to be replaced. The second A board has not lasted even one year after replacement by the authorized company dealer.
Now If I have to replace the same it means spending another 8500/- on A board which would mean spending an additional Rs. 17000/- for a TV in less than 3years
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