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Complaint #1790 — a k gupta
Filed: 19 Jul 2013 ·
Address: 405, TOWER 2, HEWO APARTMENTS no 1, Plot NO. 42, BEHIND RAIL VIHAR, SECTOR 56, GURGAON122 011, HARYANA
HON\'BLE THE PRESIDING OFFICER, 19 JULY 2013
GURGAON DISTRICT CONSUMER DISPUTES REDRESS FORUM,
VIKAS SADAN
GURGAON – 122002.
0124-2330220
RESPECTED SIR,
SUB: DAMAGE OF OUR BAG BY KLM ROYAL DUTCH AIRLINES.
WE TRAVELLED FROM BARCELONA TO NEW DELHI, VIA AMSTERDAM ON 17 JUNE 2013 BY KLM ROYAL DUTCH AIRLINES FLIGHT KL871
OUR BAG WAS DAMAGED AND WE REPORTED TO AIRLINE WHICH ISSUED THEIR TAG NO. KL 312417 DT. 17 JUNE 2013. (PHOTOCOPY ENCLOSED)
WITH LOT OF AGONY WE ARE PAINED TO WRITE THIS COMPLAINT SINCE EVEN AFTER ONE MONTH SAME IS NOT REDRESSED BY KLM ROYAL DUTCH AIRLINES.
OUR BAG WAS BRAND NEW, WAS DAMAGED IN FLIGHT KL 871 ON 17-06-13. WE HAVE BEEN TALKING TO \'MS.NISHA\' IN THEIR OFFICE WHO IS INSISTING THAT WE ACCEPT IMPROPERLY REPAIRED BAG WHICH CAN NOT BE ACCEPTED.
IT IS TORN NEAR WHEEL AND THEY SAY IT IS NOT \' MAJORLY DAMAGE\'.
WE REQUEST OUR GRIEVANCE BE REDRESSED.