Consumer Redressal

Dear Sir/ Madam My wife was the DSA for Airtel in Bangalore under SHA Teleservices. She has resigned from the DSA and the documents were given with full and final statement received from Airtel in the month February\'13 and given to the Manager (Mr. Anshuman) as per the documenst required by the company. After the documents were given she was assured that the refund amount (25000/-), will take 40 days from the time of submission of the documents. Now, she has been chasing Airtel for the refund and everytime we have called the answer is will be done soon. We even spoke to the Manager of Mr. Anshuman, Mr. Nagaraj Gokhle and intitially he did mention that will let us know about the refund and now he came back that I am not aware the case so cannot help. After, all this we called the finance Mr. Manjunath and he mentioned that the refund will take 4 months. It has become extremy difficult and impossible as no body is answering properly and more over there is no clarity on the refund. Even, if the company says 4 months, we submitted the documents to Mr. Anshuman in the month of February\'13 and accoridng to that also it is almost 5 months. I would thus request you to please look into the same help in resolving the same as the earliest. Thanking you Regards Ajay Kapoor H/o Shalini Kapoor (Prop. SHA Teleservices) +9`18197339977