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Complaint #1740 — K.R. Mohammed Ali
Filed: 13 Jul 2013 ·
Address: A4/9, 2nd Main Road, 3rd Cross, GEF Block, Rajajinagar Industrial Town, Bangalore 560010
Sub: Complaint against (Standard Chartered Bank India - SCB) for incorrectly handling my cheque.
To whom so ever concern:
My account number with SCB - 455-1-0429263
Complaint registered with SCB on this issue - SCB ref # - 20130625221812
I had dropped a cheque on June 18, 2013 in one of the SCB ATM. This cheque is still not credited in my account. To know the status of the cheque i called the customer care of SCB on June 25, 2013, i was told that this concern will be transferred to legal department in SCB for further investigation. I got a call from the legal department to send them the deposited receipt for the investigation, i sent them the receipt as requested. I had made multiple calls to know the status again. However, i was said that this case is handled by the legal group and they would be proper point of contact and they can give me a clear picture on the status of the cheque and they will be calling me soon.Till now i haven\'t received any call from SCB on the cheque or the investigation. I am very disappoint & frustrated they way this issue is handled and i assume SCB as lost my cheque. My reputation is on stake due to my commitments which i can have to clear with this money.
I request you to please look into this issue at the earliest and advice me on the next step?
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