Banks/Financial Companies
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Complaint #1731 — Pravesh Sharma
Filed: 12 Jul 2013 ·
Address: e-11 Palam colony new delhi-45
I am getting harassed by ICICI bank.They offer services and doesn\'t provided comiited services and force to chase their customer care. Please fine mail history.
Pravesh Sharma <ps2580@gmail.com>
9:48 AM (4 minutes ago)
to customerdispute, Head
Hi,
Day by day problems are increasing in ICICI accounts now. I recharged my airtel TV ( Transaction ID:- bil/000461830162/oxigendth/919911100070) from icici mobile app to pay from my bank and even after 12 hours it is not done yet. After contacting customer care your agent \"Aafreen\" is going excuses of transaction successful and its not done yet. Why the hell I should care if your vendors are not working. I am getting told that money cannot be returned even my recharge is not done yet and I have to wait for next 7 days for refund. Why should I wait for the failure of your service.
Your agent is forcing me to speak to senior wasting my time when I asked for complaint number which is denied by M/s Aafreen.
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