Telecom
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Complaint #1725 — Parth Badheka
Filed: 11 Jul 2013 ·
Address: Mumbai
I have been a vodafone customer since 6 years now and have been regularly paying my bills, For the month of June I was travelling out of the country and came back on 24-6-13.I started receiving collection calls,i was surprised.I checked with my office,they showed me the slip saying cheque deposited on 17-6-13.I kept on receiving many calls and I managed to get my office pass book and mailed them the copy,which clearly showed a credit to Vodafone on 22nd June 13(last date 25-6-13).I also received a call from Jayesh,who said he will ensure no collection calls are received on the morning of 11th July 2013.By night around 8 30,they suddenly disconnected my net and out going calls.I called up their customer care ,Anirudh spoke to me rudely and alleging I am lying If the passbook entry is also showing credit to vodafone,they didnt investigate at their end after showing proof of credit to Vodafone vide passbook.It clearly shows vodafone is embezzling funds off paying customers...Parth,Adv