Consumer Redressal

LOST HUGE AMOUNT TO RELIANCE PREPAID CDMA SERVICES DEAR SIR/MADAM, MY MOBILE NO:9397996561. NAME:NIRMALA SAGAR ADDRESS:PLOT NO 34 BALAJI COLONY, RKPURAM SECUNDERABAD:500056 AP. I LOST HUGE AMOUNT OF RS 382.00 FROM MY MOBILE BALANCE WITHIN 24 HOURS. I SENT EMAILS TO RELIANCE CUSTOMER CARE TO SOLVE MY ISSUE.I AM AN OLD PERSON OF 63 YEARS OF AGE---I WENT TO MY NATIVE PLACE TO ORISSA-----ON 18-07-2012 MY MOBILE BALANCE WAS RS.382.09 -----ON 19-07-2012 WHEN I CHECK MY BALANCE IT WAS REDUCED TO RS 15.00----AGAIN ON THE SAME TIME MY BALANCE REDUCED TO RS.5.00----- AND ULTIMATELY TO RS.0.07 . I DID NOT USE MY MOBILE DURING THAT PERIOD. WHEN I ASKED THEM TO PROVIDE ME BALANCE DETAILS----THEY REPLIED ME WITH -VE ANSWERS. THIS WAS BROUGHT TO PRESIDENT CUSTOMERCARE RELIANCE TO SOLVE MY PROBLEM. TILL TODATE NO PROPER SOLUTION WAS GIVEN TO ME EVEN FROM THE PRESIDENT .WHEN I RAISE THIS ISSUE TO ICOMPLAINTS.IN----THEY STARTED CALLING ME OVER PHONE AND TELLING ME THAT I MADE A CALL TO AIRT