Consumer Redressal

I purchased usb 3g dongle from airtel with rs.150cashback for 6 months in bill[ plan rs675pm].After 4 daysof activating connection they disconnected citing address not found, but verification team not visited to my house and after every compalint airtel nodal desk told they do re verification and failed do so , after 15 days of drama they told we cant re initiate and you can purchase new sim with new package then we can do address verification and they are not ready offer me same plan citing offer period is over. can i compalain about their cheating?