Consumer Redressal

I have a RELIANCE BIG TV connection vide No.200879456081, I have paid one full year subscription for this. I have made a request for shifting of my connection vide No.203914880 on 05.06.2013. The company people asked me to pay the charges and then only they can take the service request. Accordingly, I have paid the requisite amount vide receipt No.AMIP37010352 & Authorisation code MEPG3012911136 dated 05/06/2013 10:57:05. Till date nothing has been done, none of the company technicians called me. Till now I have spent nearly 10/12 hrs on telephone (thru’ toll free No.18002009001), every time the customer care people will tell me to “wait for 24/48 hrs” & “problem escalated”. I have to be compensated suitably for disrupted service of my DTH, irresponsible attitude of the service provider, my precious time and mental agony I have faced for the last 21 days. Thanks & Regards. Subrahmayam_evani@yahoo.com