Consumer Redressal

I would like to launch complaint against Vodafone for unnecessarily torturing me for the payment eventhough I have cleared all their dues in time. Actually in March 2013, Vodafone has raised the bill of amount Rs. 3155.67. The due date of said bill was on 05/04/2013. I have enquired about sudden rise in my billing amount. But I haven\'t received any response from their end till my due date. I had then arrange visit to Vodafone stores on 5th April 2013, wherein my wife personally went there to enquire. We then came to know that the said charges was for opting particular service. Vodafone executive there help us in exploring the same and suggested to withdraw our request and then he would waived off the charges. My wife did the same and make the total payment of Rs. 600 and settle the bill amount.But till then we used to receive sms and call from Vodafone end to pay the outstanding. After a month or so they even deactivate my connection.Several time I even discussed this issue with their CCE whenever they used to call me and they used to assured me that they would clear the case in their system and I would not be getting such call anymore but to vein I keep on reveiving such call. In great disappointment I asked them to discontinue the service and they did the same. Even after discontinuation of service I used to receive their call for payment. Last week now they have send me lawyer notice which is very disturbing on my part and I would like to sue Vodafone for this. Please help. Regards, Sharadchandra Kedare Yesterday, there was a call from your customer care executive regarding bill payment. I explained her with all details. She also understood and told me that she would resolve the matter and update the same into the system. But sorry to inform you thate even after explaining everything to your CCE still I am receving the sms for bill payment and have to listen your nonsense comments while trying to call from my cell.