Consumer Redressal

I need your help and opinion about complaint agaist class. I joined the class Magnus Education Center, Kothrud, Pune for abroad education and also paid the class for Toefl tution as well as for admission couselling. Now they are not taking the toefl tution and also not dealing with admission counselling, So I claimed to refund my total fees which I have paid but not utilised their services but class owner refuses to refund the money. Please help me on this matter I am the middle class person. I earned money and given to class for my great aspiration to do higher education but failed to do so. Please help me, how to overcome with this problem? Needed firm support to fight agaisnt class.