Consumer Redressal

I bought the Tata Docomo postpaid connection more than 15 days back and they promised me that it will get activated within 48 hours. As of today i am just following up with them for activation through their customer care Chat service and E-mail but they are telling continuously that my number is pending because of local reference details. I gave them the local reference\'s detail via mail on 11th June inspite of that, till today that is 19th June my number haven\'t got activated. I am really in urgent need of new connection as I am from Mumbai and it is been almost more than a month since shifted to Bangalore for my internship. Please help as i am really frustrated by following up with them i did everything from my side but did not succeed that\'s why decided to take the help of consumer redressal now. I request you to look after the matter and help in earliest resolution.