Consumer Redressal

Dear Customer Care, This is a gentle reminder to the Standard Chartered Bank Customer Care that according to the mail respect to the reference No Ref : 03/13/061671/SP/CRD I have paid all the outstanding amount on my credit card no ending with 3986. Also refer the mail from Mr. Prakash from the customer care department attached with this mail in which he has accepted that payment has been made and there will be no further interest charges and late payment fees for the same outstanding and after that I had not received any statement from the Standard Chartered Bank credit card.Last month only I got the statement in which Bank is asking interest and late payment fees on the some amount which does not reflect any details because I haven\'t used the card after that incident. If there is any billing amount after that reversal then please let me know and I know there is none. Please let know why I am getting these false statement while I have already reported the issue 3 months back.