Consumer Redressal

Hi, myself Uttam,i am using Tata Docomo and my no is-8867765725.On the day before yesterday i did a recharge of 55 rupees in that i will got 55 balance.As end of the i have checked my balance and it was 45 rupees. And for the whole day i have not make any call.And i have sent some massages,and it is 6 paise per massage.When i check my balance in the morning it was 0.I called many a time to customer care and the executives are saying that the money being deducted due to expiry of massage pack.What i am trying to say is if my massage pack is expired so they need to inform me regarding this,how come i know that my massage pack is finished.I don\'t get any massage regarding expiry of massage pack.So when i ask them they told that its from your side we will not resolve this,i also had conversesation with senior executives.As i am a student i don\'t have much money to spend on mobile. So i am requesting u to get back all the money that has deducted from my account. Thanks & Regards, Uttam