Consumer Redressal

This was the email I sent to - customercare@bibaindia.com on 11th August. The reply said within 48 hrs I will get reply which did not happen: I had purchased a kurta online for Rs. 440/-, (order number 100022831) but it turned out to be of a wrong size. I absolutely understand this strategy of Biba for selling their merchandise. You also do not have an answer as you are just employee. Unfortunately I do not fit into a 34 size that was sent, as I had ordered size 38. I returned the same on 14/07/15. I was sent a Voucher RTCRD 22831 to use, which I did. I received a message saying the item size is not available so can not deliver. Now, when I try to use the Voucher code it is not accepted. I have learnt my lesson for life which is never to deal with BIBA again. Send me another Voucher which I can use this time. Thank you for understanding that it is my hard earned money I am concerned about. Please do the needful in this case. Thank you, Usha