Consumer Redressal

respected sir my name is shamsher qureshi before 14 months i had purchased iball andi mobile model no:iball andi 5LI. my mobile phone got damage before a month so i approached to service centre they told me it will cost you around Rs:3800 to repair it. i agreed on that condition to repair but before a week officials called me and they are telling to collect my mobile without repairing because they dont have its parts available and they have discontinued this model. i request you to take action in this matter because 1.it is responsibility of an organisation to provide after sales service 2.because in india no one purchased mobile for 1 year 14 months hence and reliable after sales service is required by the organisation 3.therefore i request you to kindly support me in this matter as iball andi is avoiding their responsibility of after sale service