Consumer Redressal

Hi sir, I am Indra Nath Chakraborty c/o Lt Pravat Kumar Chakraborty. Residing at Badu Kanchantala Housing Complex P.O.- Barasat, Dis -Kolkata-700128.I am holding a pension A/C in State Bank Of India Vivekananda Road branch my A/C no is 20014568377. My ATM card was lost 3 months ago am already launched police complain and given all docs to the bank and applying a new ATM card and new pin.But am already receive my new ATM card 2 months ago but not receive pin still now....250 Rs already dr in my A/C 2 months ago.But still bank not given to me full service and my new ATM pin.Now today Bank manager told apply re pin and again charged 50 Rs.When am got it my pin didn''t now?I am a senior citizen my age is now 67.How I am visit every day in branch. Branch is so far away from my house.... please tell me what I will do now. ATM pin no is very much important to me.Please help me and do need full as soon as early.. Please contact any quarry in my mobile no,no is 9830008146.