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Complaint #14713 — SUBHAJIT MUKHERJEE
Filed: 24 Aug 2015 ·
Address: 1 G T ROAD MAHESH,SERMPORE DIST- HOOGHLY
I ORDERED ONE MOBILE PHONE ON 07.08.2015 FROM FLIPKART.COM VIDE ORDER ID-OD103580545382713300,TRANSACTION DONE FROM SBI VIDE ACCOUNT NO- 11278840113 .POS NO.470000000007865, TRANSACTION ID -538561 DATED 07.08.2015.I CANCELLED THE ORDER ON 10.08.2015.AND ASK FOR REFUND OF MONEY AT SAME ACCOUNT .THEY ASSURED ME TO REFUND WITHIN 8 WORKING DAYS OVER PHONE AND MAIL.BUT AFTER 14 DAYS I COULD NOT GOT MY MONEY BACK .I CALLED THEM AND ASKED THEM FOR RESOLVING THE ISSUE BUT THEY CANNOT DO ME ANY FEVER.THEY HAD PROVIDED ME REF NO- 80720700322 AND TRACE NO-538561 AND TO CONTACT WITH MY BRANCH.NO DETAILS COULD BE PROVIDE FROM BANK AND ALSO CUSTOMER CARE.AFTER ALL THIS ON 24.08.2015 FLIPKART THEY CANNOT RESOLVE THE MATTER .SO I REQUEST YOU LOOK IN TO THE MATTER AND DO THE NEEDFULL.