Consumer Redressal

We having a mediclaim insurance with National Insurance company Limited last 7 to 8 year continuously ( Policy nos 320600/48/14/8500000752). We operate my wife Usha Rani Uterus in my home town Gwalior M/S AGRAWAL HOSPITAL AND RESEARCH CENTER and total expenditure/ Claim is Rs 51,182=00 . But your TPA M/S E-Meditek approved only Rs 38282=00 and deduct my genuine claim Rs 12900=00 ( 25.20%). We regular follow up with company & his TPA /Gwalior Office /Indore Office about our pending genuine claim , but till date after all the reminders & follow up I have neither got any satisfying answers nor my money spent on genuine cause . Your people only exchanged of mail one end to another end . You are requested to kindly reimburse my balance claim amount at the earliest .