Consumer Redressal

Have sent my car through Agarwal Packers and Movers on 18th August. They committed that the car will be delivered in Delhi by 26th August. Now, when I am following up on tracking the consignment.. they are absolutely unaware. They always say that they will call back.. and never all. I have heard the following from them whenever I called. - Car still in Bangalore will move in 1-2 days. (this after a week of handing it over to them) - Car in Satara - Car in Pune - Car will reach Delhi in 1-2 days These guys are absolutely unaware of the shipment. No one calls back after saying that they will check and call.