Consumer Redressal

I am Shekhar from Bangalore. I was using Reliance Broadband internet in BTM layout in 2011 and My Customer A/c No was 100114515990. I shifted to Basavanagudi in Jan 2012. So I had requested Customer Care to cancel the service on Jan 6, 2012. But instead of cancellation, he assured me to provide it in my new location (Basavangudi). I waited for 3 months, but they did not provide it. When I contacted the customer care, he said there is no feasibility in the area and the company could not provide it. So I returned the instrument. A year after this, Reliance executive called me a few times and asked me to make a bill payment of Rs 3,489.15. I argued that I have cleared last outstanding bill in Feb 2012 and also returned the instrument. Now, the company has filed a complaint against me in Delhi Consumer court and my case file number is DL 801. Since I can\'t attend the case, I would like to know whether there are any alternate ways to fight it in Bangalore.