Consumer Redressal

Dear Str I was booked a mobile on 5/8/2015 through your site from ShopClues.com.But my order was canceled by merchant on 12/08/2015 whitout my knowledge and I have not received my refund yet.Kindly refund my money.Company continuously doing ford with us. I called & mail them for many times and all the times they are asking for 48 hours and every time i am getting miss match comments from them.i am getting feed-up now. i request you to take an action against my complaint and give my money return. (Micromax Canvas A1 AQ4501 Dual Sim Code: 78519618) order no.- 64265711 Rs.-4999/- (payment was done by net banking) Options: Color: White Thanking you Shipping Address: Prof. Jitendranath Bera 92, APC Road, Dept. of Applied Physics, University of Calcutta (Rajabazar Science Collage), Nearest Sealdah Station between Maniktala. Kolkata, West Bengal 700009 India