Consumer Redressal

i registered with a job consultancy call TTS recruiters ( synthocoats training and placement) in Brabourne road Kolkata. I paid dem Rs. 3000 which was refundable if they cannot help me look for a job. I registered in February 2015 and since they could not get me a job in 45 days, I sent dem an email for the refund. They told me they will process the same in 45 days. However it has been 90 days now and I still have'it got any refund. Even if I try to call dem...dey listen to my complaint and then gangue on me. Contact no. For dem is 8478901057