Consumer Redressal

I purchased Reconnect Full HD LED 39 inch from Reliance Digital store Bhiwadi on 24/03/2013. The model number is 3901. It was purchased at the amount of Rs. 32990/-. I have extended warranty till 23/03/2016. In July, the remote and the display panel became faulty. The compliant was logged with Reliance Team and picked up the LED on 31/7/2015. Till date, they are unable to do provide a standby device which they are liable to provide under the extended warranty contract. Second, the LED remote and display panel has not be repaired and replaced yet. We are without a TV since last 18 days. They are offering a depreciated price of Rs. 15000/- as a return amount which is unacceptable. The reliance team is very irresponsive and careless. They are not paying any attention to deliver the resolution. In compensations, I want the followings: 1) Standby Full HC 39 inch LED immediately at my place. 2) Repaired 39 inch Full HD LED with remote be delivered to my place in a week.