Consumer Redressal

I gave my Accord Car to Pearl Honda for regular servicing on May 11. The car was brought to my door step by Pearl Honda in an extremely overheated condition. It was found that Radiator and Head Gasket of the car were damaged. Car was towed back to Pearl Honda and from the day one I had made it very clear to Pearl Honda that since damage has been caused because of their actions, I will not be paying for these repairs. However, when the car was made ready after a long period of over 3 weeks, I was asked to pay Rs. 26K for these repairs, which I refused. I contacted Honda Cars India with my complaint but they did nothing. The car is still with Pearl Honda. I am physically handicapped person without my car for over a month now. I wish to make this experience knownto as many people possible to show how indifferent and irresponsible are big corporates in India who claim to have Customers Satisfaction as their prime concern.